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Vendor Performance Survey
Instructions:
Please answer questions as they relate to you. Select answers that best describe your experience interacting with a vendor.

Please provide the following (*required)
First Name*
Last Name*
Title*
Phone*
Email*
Location Number*
Location Name*
Employee Number*

Vendor / Item Information (*required)

1.
Vendor Name*

2.
Bid / RFP Number

3.
Purchase Order Number*

4.
Item Description

5.
Line Item Number (If applicable)

Transaction Evaluation
 
N/A
YES
NO
6.
Was the delivery made on time?
7.
Did the item(s) meet specification?
8.
Was the contracted item(s) in stock?
9.
Were there any invoicing errors?
10.
Were there unauthorized substitutions made?
11.
Were the services rendered performed according to the contract?

Vendor Performance
Please rate the vendor's performance in the following areas:
 
N/A
Excellent
Good
Poor
12.
Ability to Supply
13.
Customer Service
14.
Product Quality
15.
Product Labeling
16.
Delivery
17.
Installation
18.
Problem Resolution Promptness
19.
Sales Representative's Performance

Report a Problem

20.
Report Details: If reporting a problem, please include all details necessary for investigation such as name of person with whom you spoke, dates, purchase order number, invoice number, or any other details you think are necessary.

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